How does the grievance arbitration process work?

The grievance arbitration process is a structured method for resolving disputes between employees, often represented by unions, and employers. Option B is correct because it accurately describes the key steps of the grievance arbitration process. This process involves submitting disputes to an arbitrator, who is a neutral third party, after other local remedies or resolution attempts have been exhausted. The role of the arbitrator is crucial, as they hear evidence from both parties, review relevant documentation, and make a binding decision based on the collective bargaining agreement or applicable laws.

In contrast, option A refers to submitting disputes to a manager for resolution, which typically is part of the initial steps in the grievance process, rather than the arbitration phase. Option C, which mentions a majority vote by union members, is more relevant to internal union decision-making processes and does not pertain specifically to the arbitration aspect. Option D incorrectly implies that grievance arbitration is a public hearing; instead, arbitration proceedings are generally private, ensuring confidentiality for both parties involved. Overall, option B encapsulates the essence of what typically occurs when a grievance escalates to arbitration after local attempts at resolution have failed.